> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.instabridge.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if I’m not getting a signal after activation?

If you’ve activated your Instabridge eSIM but aren’t getting a signal, try these steps:

1. **Restart your phone.**
2. If you’re still not connected, your phone may be preset to **LTE**, which doesn’t work with our eSIM. To fix this:

* Go to **Settings > Cellular**
* Select your **newly installed eSIM**
* Tap **Voice & Data** and choose **5G Auto**
3. If the issue persists, reach out to us—we’ll be happy to look into it for you.