Articles on: Instabridge mobile US

Why does my eSIM keep saying No Service or SOS only?

This usually means one of the following:

  • You do not have any available data.
  • Your eSIM is not properly configured.
  • You are in an area with no cell coverage.



Step 1: Check your data balance

  • Open the Instabridge app.
  • On the Home screen, make sure that you still have available data.



Step 2: Check your phone configuration

  1. Go to Settings > Cellular.
  2. Under Cellular Data, make sure your Instabridge eSIM is selected.
  3. In Settings > Cellular > [Instabridge eSIM label] > Network Selection, confirm that Automatic is turned on.
  4. Reboot your phone and see if you get a signal.



Step 3: Check your coverage

  • Move outdoors or to a location with stronger reception.
  • If coverage is weak or unavailable, your phone may show “No Service” or “SOS only.”


If you still see this issue after following the steps, please contact our support team with screenshots of your Cellular settings screen.


Updated on: 08/10/2025